
I'm sick of it. Google search for "Apple Quietly": Approximately 93,000 search results. Folks, this has got to stop. What constitutes a quiet release of anything? In my opinion, it's putting a release on a server, not tell anyone about it, and run away whistling dixie. Instead, Apple releases something, publishes it on a webpage, most times puts it in Software Update, updates download links, updates the support knowledge base, and they did all of that quietly. Is this a journalism tactic that I don't know about or is there something else afoot?
Now I know Apple sometimes releases new software and products with a keynote address and/or press release. But when they release an update to iTunes 7.0, Engadget claims they did it quietly. Seriously, what more could Apple have done:
What else is needed? A press release? A bullhorn? A presidential address? Can we please stop the madness and stop claiming Apple is up to no good sneaking around, dropping releases at our door, then running away laughing like Nelson of the Simpsons? Thanks.
This article was originally posted on my personal blog, Bwana.org
Nicely written Bwana. I share your sentiments.
Now to find more responsible gadget blog sites... I have none now after deleting Gizmodo and Engadget in my RSS feeds.
* They pushed it out via Software Update on Mac OS X and Windows * They updated their iTunes+iPod download page with the latest release * They updated their support download page to show the latest release
And they didn´t put out a press release. That´s what constitutes a quiet release. And for a .0.1 update that´s how it´s usually done. Opposed to a not-quiet release where they put out a press release or hold a keynote. I don´t get what the problem is. Would you rather have them call it something else, or would you have Engadget only write about bigger happenings?
I´m not sure we understand each other. It was only a .0.1 update, so they didn´t put out a press release, and that´s why they call it a quiet release. I don´t see what´s wrong with that.
I think Botoplh is absolutely right. It was a quiet release because Apple didn't make a big deal about it. In fact, I wouldn't have known about it had I not seen that they released it on Newsvine. But saying it is a quiet release doesn't imply that it was sneaky or deceptive, simply that Apple was quiet about it.
Is the word "quietly" upsetting Bwana? Does "quietly" come from Apple or from the media?
I guess you're not seeing any negativity with the word "quietly".
No, I don't. In the software industry that's the way that word is used. I guess different words means different things to different people, but here it only means "not announced through the press". You could of course hope for the whole industry to change to a word you like better, but I wouldn't hold my breath :)
This business is binary. You're a 1 or a 0. Alive or dead.
Sorry, couldn't resist the cheesy movie quote.
Bwana -- I agree. I really like the way that Software Update "quietly", in the background, checks for updates when I fire my PowerBook up, just like it did last night. While reading items on Newsvine, the Software Update in the dock started bouncing (I had not even noticed that it activated) and when I clicked on it, there was the iTunes update ready to install. Sweet!
A month ago, I dragged my Alienware Area-51 PC out of the closet and hooked it up for the first time in about a year and then was forced into diving into the abyss of trying to figure out what it was doing. I kept getting a random hour glass on the monitor screen and after looking for the reason, found that it was looking for XP updates. I left it running for at least an hour and it never downloaded a single update. At home, I have DirecPC satellite connection because I live in the country and can usually count on download speeds around 100KB/sec. I do not know what my computer was downloading that an hour wasn't sufficient time for. The same connection works fine for my Macs even when Apple releases large OS or multiple updates like the iTunes 7 and Quicktime.
SO, in case anyone ever asks if you know where Area-51 is, just tell them Dwight put it back in the closet! I gotta sell that machine...
I don't´t think he is talking about the Apple Software Update program, but about how the journalists writes about new updates from Apple. But I might be wrong.
Apple should have held a Keynote with a invite going out to all press 'It's Software Update Time!'.
I have avoided Engadget after listening to 3-4 of their audio podcasts. They clearly do not have a non-biased view on various product announcements.
I totally agree. I used to have Engadget in my RSS feeds, but removed them. I gave them a chance...they were in there for almost a year. The quality of their posts and/or reviews, however, leave a lot to be desired.
Funny stuff...I totally agree. But, what's WORSE is all the crying, whining, and @!$%#ing when Apple doesn't announce something that people *want* really bad, at the most inappropriate times. For example:
* There was much @!$%#ing and whining when the iPhone wasn't announced at the World Wide Developer's Conference. Consumer products are NOT generally announced during *developer* conferences.
* Lots of whining and moaning that new Core 2 Duo MacBook Pro's weren't announced at Photokina. Apple held a press conference at Photokina, a trade show for photography professionals, and announced the latest version of Aperture...their high end photo editing product aimed at (you guessed it) professional photographers.
People really need to get their expectations in line with reality.
I still fail to see the excitement over a phone with (better) iTunes integration, they're not exactly revolutionizing communication with that.
Well if the rumors are true then it won't just be a phone with better iTunes integration it will be an iPod phone. This is supposedly what the phone is going to look like. Or something like that. I also think the reason people want an Apple phone is because Apple software tends to be easier to use and more intuitive than others.
Who cares?
Of course it was quiet. It was a couple of people typing on keyboards and clicking mice. How loud is that ? Maybe 10 or 20 db?
So they didn't loudly and widely announce routine updates like the release of a chip that miscalculated or an OS that required thorough First Aid the second week it was out or software so full of holes it has created it's own aftermarket. So they didn't lock up users systems with their flaws on a daily basis. So what? They aren't Microsoft after all.....
I'd go with versiontracker and macupdate any time. They just announce releases and that's it. No comments, no biases, not quiet, not loud either... it's just right.
"Quietly" is merely a media term for "no press release". Nothing more.
Seriously, what's with the big fuss?
For one, it could be the fact that people might just not care about these other products enough. This is certainly a fact, Apple products and events get far more coverage than any other company's wares.
For another, there were a few major reported issues with the iTunes software, which makes the update more important (if not to you, definitely to the affected people). It may be a .0.1 update, but if it fixes some of those major issues, it can be a heck of a lot more important than the small updates to Firefox, for instance.
The Apple fanbase is also much more likely to seed and/or create news about such updates than the Firefox (or Nokia) fanbase. They're more vocal than almost any other fanbase, because they're much, much, much larger. Remember, keyword here is fanbase — microsoft may have more users for instance, but their fanbase is incredibly tiny compared to Apple's.
And that it has "negative overtones" is all in your head, as far as I'm concerned. I've never ever heard anyone relate that media term to "negative overtones" or any such thing.
The big fuss is misuse of the term and I still believe it has negative overtones.
This sums everything up. "quietly" has negative overtones for me too, always has... that's why I commented about it earlier in another seed ... and then I saw Bwana's article.
"Quietly" is also a good term to attract attention...
Wait a minute... Engadget could have done that purposely to attract attention! I wonder how many comments/hits the article has now. No, I won't go check.
And.... ? How does any of that make this a quiet release?
The fact that there was no Press Release for it?
I thought I'd made that clear already…
Bwana when Microsoft patches that they will be doing it quietly I'm sure. The difference is that no one cares that Microsoft quietly patches something. Because of Apple's fan base people care that they quietly update iTunes and yes people will read articles about that but I doubt many people would read an article about Microsoft patching an exploit. I think the point Faruk was making is that Apple has borderline obsessed fans that will make a big deal out of Apple doing the smallest thing or even not doing said smallest thing. Apple's products are like celebrities. People want to know about every little thing they do. So iTunes 7.0.1 is like Paris Hilton wearing a German dress and making the front page of Newsvine for it. To you it might not make a difference but to some it is big news, and some people will go out and buy that dress (or download the update) because they read the article.
"Quietly" is simply a media term for "without press release".
This time it's an Apple release. Some other time it's a Microsoft release, yet another time it's Google quietly doing something.
My point is, you're making a fuss over nothing, because quiet Apple releases are not the only thing happening "quietly" in the world. Just because you've never noticed any other company "quietly releasing" something doesn't make it not happen, as I've just proven to you with two links. I bet that you can put "any major tech company quietly" in Google and find results for all of them. Apple is just a company here, "Quietly" is just a media term, and this post is just a rant about nothing (to me).
I apologize (doubly) for (consciously) offending you with that, but seriously, this just puts even more attention on Apple for absolutely no valid reason. If you'd have taken the time to do two more Google searches after your initial one, you'd never have written this post.
Not that I actually mind that, but y'know... content?
It's not. The media chooses to use it whenever they desire.
Right, so why again is that Apple's fault? It's the media you need to be mad at, not Apple. Your entire post is focused on Apple, not the media.
The only reason that there are more results (and more minutiae-results) for Apple is, as I explained above, the simple fact that the media scrutinizes Apple's every move — far more than they do for any other company.
Apple is the media's favorite company to write about, because it's almost guaranteed readership, which means advertising income, which means a striving business, which is what today's media is all about. It ain't about reporting anymore, that time's long gone. The media of today is about getting visitors/readers for advertising income. Harp on that all you want, and I'll support you. Just don't blame Apple for something they're not at fault for.
Oh no! These were just released...
Apple Keynote 3.0.2 - PowerPoint-compatible presentation tool 2.7M Update
Apple Pages 2.0.2 - word processor & page layout 2.8M Update
Apple iWeb 1.1.2 - create web sites and blogs 22.7M Update
Apple iPhoto 6.0.5 - image organizer: makes books, slideshows... 56.1M Update
Apple iDVD 6.0.3 - DVD authoring tool 5.8M Update
Apple GarageBand 3.0.4 - complete music recording studio 29.7M Update
shall we see "Apple Quietly Releases " posts now? I don't think so. So what makes the iTunes release more quiet than these ones? :)
- major iTunes 7 issues for some users
- much larger userbase for iTunes than for any of your listed apps
I love Apple, and I agree totally with this article. Why should they make a big deal about a patch that fixes bugs that affect small minority of users (iTunes 7.0.1 update)? iTunes automatically checks for updates in Windows, and it's updated via Software Update on Mac OS.
This is partly Apple's fault. When you get headline/scoop-hungry press people in the habit of expecting every product release to be the second coming of something, then they're going to be cheesed off when you do a release and it's something mundane.
It's like a Pavlovian experiment. You can train a dog to associate a the ring of a bell with the delivery of his food bowl. Eventually he will salivate at the mere sound of the bell. He can't help it. He knows it means food. If you ring the bell and fail to provide the food, the dog is going to get very upset.
The press has learned (because they only remember the last year or so anyway, much as dogs have short memories) that Apple releases are always blockbusters. When Apple releases something, it's big. Except it's not always and never has been. But the media expects big. They want a story. When they don't get what they expect, they get upset.
How is this Apple's fault? They have allowed the press to expect second coming products thanks to the obfuscated mysterious press invites and stage presentations and drama, and the leaked photos and all the other hype.
Apple likes the hype, to be sure, but now they've got hungry press people who want some meat. If Apple fails to feed them, the press animals start eating the PR people.
It's not exactly that at all.
Apple was the media's dog during the 90's — the media just looooved to kick Apple even though they were down. They could never resist spitting on Apple at every opportunity.
Times have changed, but the media has not. What changed with time is that, unlike in the mid-90's, Apple is now doing extremely well (rather than sinking down into oblivion). The media, not having changed at all, still love writing about everything and anything Apple, but if you want to hold Apple responsible for that, don't look at the mysteries, look at the Apple of the 90's that was going downhill.
The media scrutinizes every single move Apple makes; you can't hold Apple accountable for a demographic that made itself get out of hand entirely.
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